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FAQs
You can book rooms directly through our website or the Jawharat Al Mukhtar app by selecting the dates, number of rooms, and number of guests. Payment can then be completed online or upon arrival, depending on the hotel's policy.
Yes, you can cancel your booking according to each hotel's policy. Cancellation terms and discounts vary. Please review the hotel's cancellation policy at the time of booking for details.
After payment, your booking confirmation will be sent immediately to your registered email address and phone number.
Yes, you can modify the dates or number of rooms according to the hotel's policy. It's recommended to do this 48 hours before arrival.
You can pay online using credit cards or Mada, or pay in cash upon arrival, depending on the hotel's options.
In case of any room issues, you can contact the hotel reception directly for immediate resolution.
Any applicable taxes or service charges will be disclosed by the hotel during the booking process and displayed before payment to ensure transparency.
Yes, multiple rooms can be booked within the same reservation, and each room will be charged separately.